Shipping policy

Shipping: 
We deliver across the Seattle metro and surrounding areas via White Glove Service. We will transport your products with care, bring them into your home, place them in the room of your choice, and fully assemble them before we leave.
Flat-rate delivery fee applies. We'll confirm your delivery window the moment your order is ready - no vague timelines, no unexpected morning arrivals.

Returns: 
If something isn't right, you have 14 days from delivery to initiate a return or exchange. We'll make it simple.
Custom and made-to-order configurations are non-returnable - but we'll always have a conversation before it comes to that.

Exchange: 
Changed your mind on the fabric? Want to switch the configuration? 
Reach out to your order specialist directly - their number is on your confirmation. 
No call centres, no ticket numbers. Just the person who handled your order.
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